One of the basic ways to ensure your business can keep up with the changing times effortlessly is to embrace digitization. In this era full of technological advancements, digitization will provide a competitive edge to your business.
So, if you’re eager to jump on this bandwagon, let’s get started!
- Onboarding and Offboarding Processes
Traditional onboarding and offboarding processes are extremely confusing. For instance, if an employee makes a mistake in form-filling, the employee has to fill in a fresh form to ensure no errors are recorded. Your team may also be overwhelmed by dealing with too many people in person.
So, digitize your onboarding and offboarding processes with the right tools. Focus on these steps:
- Streamline ATS hiring processes online.
- Share all relevant information to integrate into the hires’ roles digitally.
- Automate offboarding processes like notifying departments of departing employees and initiating necessary procedures.
These minimize confusion and inefficiency, make a great first and last impression, and boost your brand image.
- Document Signing
Whether you deal with your customers, suppliers, clients, or employees, document signing is one of the basic steps. However, traditional paper signing is a time-consuming and strenuous process.
The process is especially lengthy if the other party is from a different locality or time zone.
So, it’s better to use digital document signing tools to overcome the issue. The use of e-signatures is growing rapidly. Worldwide, e-signature transactions increased to 4,754 million from 198 million in just 5 years.
You must create the necessary document on a preferred platform and send it digitally to the receiver. Digital signing also keeps a digital footprint of the date and time of signing documents.
- Networking
Digitization can also be introduced to networking activities in several ways.
While in-person networking events will never go out of fashion, a great option is to attend virtual networking events, like webinars and online conferences. You can also connect with people in your industry on social media platforms. Additionally, aiming to get a TED talk can significantly boost your professional visibility by allowing you to share your expertise with a wider audience and establish yourself as a thought leader.
If you prefer traditional gatherings, a way to integrate digitization is to opt for digital business cards. With the help of a reliable service provider, you can create a stylish card and say goodbye to reprinting new cards.
This is also a great way to save money and paper waste in the long term, as you only need to tap your card against mobile devices to share information.
- Record and File Keeping
Files and records, from employee records and client contracts to customer data and purchase invoices, are mandatory for business.
However, manual recordkeeping has many threats, including human errors, file misplacing, security risks, and lack of backup. It’s also difficult to retrieve the right information, has limited accessibility, and consumes time to file all details.
So, let go of this outdated method and implement electronic document management systems instead. These come with several functions:
- Secure and centralized online storage of all files and records
- Ease of accessibility
- Better efficiency
- Data integrity
- Automatic and manual backup options
- File sharing options – both internally and externally
- Document history and system activity tracking tools
Together, all of these ensure the business works more smoothly.
- Employee feedback management
Employee feedback surveys help you assess employee satisfaction and the opportunities for improvement in how your business treats the employees.
So, another way to integrate digitization is in employee feedback collection. Rather than making everyone fill in tedious physical forms, forward a mail with an embedded link for surveys.
- Customer service
Traditional customer service methods require customers to dial a designated number and press numbers accordingly to reach the right department.
On a day with high call volume, customers may be unable to reach executives. This is nothing but an annoyance to customers.
So, switch to digital customer service assistance. The system provides instant support, lets both parties (your business and customer) track information, and helps customers even beyond business hours.
- Analytics
You can also use digitization to collect data and get updated analytics. When done manually, this is often difficult and time-consuming. However, with the help of technology, you can retrieve crucial analytics far more quickly and without error.
Thus, you’ll get better insights into important factors about your business and improve all operations.
Conclusion
With these simple digitization strategies, your business will grow more than ever. So, don’t wait any longer —embrace them now!
